REFUND POLICY

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.  

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For any return  please contact us first at service@phonecasestores.com

Return Address:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Note: For any return or exchange application, please contact us first at service@phonecasestores.com.  Any return or exchange without prior application will not be accepted.

 

Exchanges 
We only replace items if they are defective or damaged. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.For any exchange, please contact us first at service@phonecasestores.com

 

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.For any refunds, please contact us first at service@phonecasestores.com

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@phonecasestores.com